Returns & Refunds Policy

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Overview

This Returns & Refunds Policy applies to purchases made from Parmenasaffaire LTD through the HYVNOR website.

1. Return Period

You may request a return within 14 days of receiving your order.

2. Return Conditions

Returned items must be unused, in original condition and packaging, with all components included.

3. Non-Returnable Items

Items showing signs of use, damage, alteration or missing components may be refused.

4. Return Process

To request a return, please contact us using the details provided on the website. Unauthorised returns may not be accepted.

5. Refunds

Refunds are processed after inspection and approval. Approved refunds are issued to the original payment method.

6. Shipping Costs

Original shipping costs are non-refundable unless required by law.

7. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us promptly so we can assess and resolve the issue.

8. Abuse

We reserve the right to refuse returns or refunds in cases of abuse, excessive returns or suspected fraud.