Terms & Conditions
TERMS & CONDITIONS OF SALE AND USE
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Overview & Legal Entity
This website and all products sold through it are operated by Parmenasaffaire LTD, a company registered in the United Kingdom (the “Company”).
HYVNOR is a commercial brand and trademark owned and operated by the Company. HYVNOR is not a separate legal entity.
Throughout the website, the terms “we”, “us” and “our” refer exclusively to Parmenasaffaire LTD.
No director, officer, shareholder, employee, contractor or representative of the Company shall incur any personal liability in connection with the website, products or services, to the maximum extent permitted by law.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions and all policies referenced on the website.
Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products.
1. Eligibility and Use of the Website
You confirm that you are legally capable of entering into a binding contract in your jurisdiction.
You must not use the website or products for any unlawful purpose, attempt unauthorised access, transmit malware, interfere with security features, scrape content, or infringe intellectual property rights.
Any breach of these Terms may result in immediate suspension or termination of access.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any lawful reason.
Payment information is always encrypted. Other content may be transmitted unencrypted across networks to conform with technical requirements.
3. Product Information and Availability
Product descriptions, images, colours and specifications are provided for information purposes only. Minor variations may occur.
All products are supplied “as is” and “as available”, subject to your statutory consumer rights under UK law.
4. Medical Disclaimer
HYVNOR products are not medical devices and are not intended to provide medical advice, diagnosis, treatment or cure for any medical condition.
You acknowledge that any use of the products is at your own discretion and risk.
5. Orders, Pricing and Payment
All orders are subject to acceptance and availability. We may refuse, cancel or limit orders at our discretion.
Prices may be changed at any time without notice.
Payments are processed by third-party providers such as Stripe and PayPal. We do not store or access payment card details.
6. Delivery, Title and Risk
Delivery times are estimates only and are not guaranteed.
Risk of loss or damage passes to you upon delivery to the address provided at checkout.
We are not liable for delays, losses or failures caused by carriers, customs, incorrect address information, or events beyond our reasonable control.
7. Taxes and Customs
Where applicable, you are responsible for any import duties, taxes or customs charges unless expressly stated otherwise at checkout.
8. Returns and Refunds
Returns may be requested within 14 days of delivery, provided the item is unused and returned in its original condition and packaging.
Refunds are issued only after inspection and approval, in accordance with our Returns Policy.
9. Chargebacks and Fraud Prevention
We reserve the right to investigate and dispute any chargeback or payment dispute.
Abusive or fraudulent activity may result in refusal of future service.
10. Intellectual Property
All content, trademarks, logos, images and designs, including HYVNOR, are owned by or licensed to the Company.
Unauthorised use, reproduction or distribution is strictly prohibited.
11. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special or consequential loss, including loss of profits, revenue, data or goodwill.
The Company’s total liability for any claim shall not exceed the amount paid for the relevant order.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.
12. Indemnity
You agree to indemnify and hold harmless the Company from any claims, losses, damages, liabilities and expenses arising from your breach of these Terms, misuse of the website or violation of any third-party rights.
13. Events Beyond Our Reasonable Control
We shall not be liable for any failure or delay caused by events beyond our reasonable control, including supply chain disruption, carrier issues, strikes, governmental actions or natural events.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any dispute.
15. Amendments to These Terms
We reserve the right to amend these Terms at any time by posting updates on the website.
Your continued use of the website constitutes acceptance of any amended Terms.
16. Contact Information
For legal or contractual enquiries, please contact us using the details provided on the website.