Shipping Policy

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Overview

This Shipping Policy applies to all orders placed on the HYVNOR website operated by Parmenasaffaire LTD.

1. Processing Time

Orders are processed within the timeframe indicated at checkout, excluding weekends and public holidays.

2. Delivery Estimates

Delivery times are estimates only and are not guaranteed.

3. Carriers

We use third-party carriers to deliver orders. Carrier selection may vary based on destination.

4. Delays

We are not responsible for delays caused by carriers, customs clearance, incorrect address details or events beyond our reasonable control.

5. Address Accuracy

You are responsible for providing accurate delivery information. We are not liable for failed deliveries due to incorrect or incomplete addresses.

6. Customs & Duties

International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer unless stated otherwise.

7. Lost or Damaged Parcels

Claims for lost or damaged parcels must be reported promptly so we can investigate with the carrier.